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--- unified_communications [2017/01/10 20:28] – jotasandoku
+++ unified_communications [2023/11/02 14:38] (current) – external edit 127.0.0.1
@@ Line 174: / Line 174: @@
 ----
+** JABBER - PRESENCE (IM&P (IMP))**\\
+Slides in **"troubleshooting unified communications mobile and remote access issues"**\\
+Config files not downloaded to the local client. * Jabber windows uses old configuration settings. **delete %AppData\Cisco\Unified Communications\Jabber\CSF Folder**
-**JABBER (IM&P (IMP))**\\
+Service status
-Possible issues (review slides in "troubleshooting unified communications mobile and remote access issues"
+  CUIM > CUIM & Presence Serviceability >
-  * Config files not downloaded to the local client
+To see currently connected jabber clients to each of the im pub or subs:
-  * Jabber windows uses old configuration settings. **delete %AppData\Cisco\Unified Communications\Jabber\CSF Folder**
+  CISCO PRIME COLLABORATION A. > Monitor > System View > Cisco Jabber Summary  # Prime Collaboration Assurance
-  * ...
+  CUIM > CUIM & Presence Administration > System > Presence Topology
-Prime Collaboration Assurance:
-  Monitor > System View > Cisco Jabber Summary   # Current connecter jabber clients to each of the im pub or subs
+To see where presence users are logged in and, if needed, move them overriding the Redundancy Groups:
+  CUCM > Administration > User Management > Assign Presence Users
 ----
 **MULTISITE CALLING ISSUES**

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