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--- unified_communications [2016/12/04 19:24] – jotasandoku
+++ unified_communications [2023/11/02 14:38] (current) – external edit 127.0.0.1
@@ Line 1: / Line 1: @@
+**To access all docs: \\
+  Log in to Cisco Learning Network Space using your Cisco.com ID: https://learningspace.cisco.com/ \\
+My Content' > CTCOLLAB - Student Guide  # Also use local docs via cisco edoc reader**
+----
 **TROUBLESHOOTING TOOLS OVERVIEW**
   * RTMT: For traces and syslog + Real time graphs.
@@ Line 168: / Line 174: @@
 ----
+** JABBER - PRESENCE (IM&P (IMP))**\\
+Slides in **"troubleshooting unified communications mobile and remote access issues"**\\
+Config files not downloaded to the local client. * Jabber windows uses old configuration settings. **delete %AppData\Cisco\Unified Communications\Jabber\CSF Folder**
-**JABBER:**\\
+Service status
-Possible issues (review slides in "troubleshooting unified communications mobile and remote access issues"
+  CUIM > CUIM & Presence Serviceability >
-  * Config files not downloaded to the local client
+To see currently connected jabber clients to each of the im pub or subs:
-  * Jabber windows uses old configuration settings. delete %AppData\Cisco\Unified Communications\Jabber\CSF Folder
+  CISCO PRIME COLLABORATION A. > Monitor > System View > Cisco Jabber Summary  # Prime Collaboration Assurance
-  * ...
+  CUIM > CUIM & Presence Administration > System > Presence Topology
+To see where presence users are logged in and, if needed, move them overriding the Redundancy Groups:
+  CUCM > Administration > User Management > Assign Presence Users
 ----
 **MULTISITE CALLING ISSUES**

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