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network_stuff:cisco:support [2024/11/27 14:56] – jotasandokunetwork_stuff:cisco:support [2024/11/27 15:06] (current) – jotasandoku
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 | **Service Level**    | **Description**                                                                                  | | **Service Level**    | **Description**                                                                                  |
-|-----------------------|-------------------------------------------------------------------------------------------------| 
 | **SNT (8x5xNBD)**     | 8 hours a day, 5 days a week, with Next Business Day hardware replacement.                      | | **SNT (8x5xNBD)**     | 8 hours a day, 5 days a week, with Next Business Day hardware replacement.                      |
 | **SNTE (8x5x4)**      | 8 hours a day, 5 days a week, with a 4-hour response time for hardware replacement.             | | **SNTE (8x5x4)**      | 8 hours a day, 5 days a week, with a 4-hour response time for hardware replacement.             |
network_stuff/cisco/support.1732719401.txt.gz · Last modified: by jotasandoku

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